Myphoner - Notice history

All systems operational

Myphoner Voice - Operational

100.0% uptime
Aug 2018 · 100.0%Sep · 100.0%Oct · 100.0%

Previous page

Next page

Aug 2018
Sep 2018
Oct 2018

Support Widget/Chat - Operational

Support Backend - Operational

Marketing and Documentation Pages - Operational

Notice history

View current status

Oct 2018

No notices reported this month

Sep 2018

Heavy load
ResolvedMajor outage1 hour 16 minutes
  • ResolvedUTC

    This incident has been resolved.

  • MonitoringUTC

    Load is returning to normal levels. We will continue to monitor the situation.

  • UpdateUTC

    Unfortunately we introduced faulty measures to handle a heavy load situation, that caused the app to crash. The crash has been countered, but we are still under heavy load. Updates to follow.

  • IdentifiedUTC

    We are currently handling a heavy load situation. Updates will follow.

Aug 2018

AUG12
Database Schema Updates
CompletedMaintenance1 hour
  • CompletedAugust 12, 2018 at 1:00 PMUTC

    While verifying the changes we discovered a problem with some webhooks (zapier or custom integrations) and a fix is being deployed as we speak. Once deployed we will re-issue the affected hooks. No data loss expected and we are closing this maintenance now and regard it a success. We will however continue to monitor all systems closely to make sure everything works and that we are seeing the improvements to speed that we expect from the updates rolled out today. Thanks for your patience.

  • UpdateAugust 12, 2018 at 12:36 PMUTC

    We're bringing the app back up. System should be accessible again, please note that some features running in background processes such as search indexing and duplicate detection may be slow in the beginning.

  • UpdateAugust 12, 2018 at 12:30 PMUTC

    We expect to bring the app back online within the next 10 minutes - much faster than first anticipated.

  • UpdateAugust 12, 2018 at 12:23 PMUTC

    The process of updating our database is running smoothly. We may even be able to bring the app up before the maintenance window is scheduled to end. Stay tuned to be notified when we can be more specific about it.

  • In progressAugust 12, 2018 at 12:00 PMUTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • UpdateAugust 12, 2018 at 10:59 AMUTC

    Maintenance will begin as scheduled in 60 minutes.

  • PlannedAugust 06, 2018 at 4:06 PMUTC

    We are updating our database schema and adjusting some of the indexes.

Previous

Aug 2018 to Oct 2018

Next