Myphoner - Search and duplicate detection unresponsive – Incident details

Web Application experiencing partial outage

Search and duplicate detection unresponsive

Resolved
Major outage
Started about 3 hours agoLasted 28 minutes

Affected

Web Application

Partial outage from 7:46 AM to 12:00 AM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    All systems are reported operational again from our infrastructure provider, and we are currently monitoring the result.

  • Identified
    Identified

    A fault on a cloud node at our infrastructure provider has caused our search server to become unresponsive. Our infrastructure provider is aware of the issue and has people working to solve it.

  • Investigating
    Investigating
    We are currently investigating this incident.