Myphoner - Long response times – Incident details

Long response times

Resolved
Degraded performance
Started over 8 years agoLasted about 3 hours
Updates
  • Resolved
    Resolved

    A fix has been issued and systems has been showing normal response times for an extensive period.

  • Identified
    Identified

    We have identified the cause of the long response times and timeouts. We are now working on a fix.

  • Update
    Update

    We have scaled the systems and restarted some slow processes to regain operability. We are still investigating the root cause of this incident.

  • Investigating
    Investigating

    We are experiencing long response times, sometimes resulting in timeouts. The app can appear to be down.