Myphoner - Background processing is slow – Incident details

Background processing is slow

ResolvedDegraded performance1 hour 1 minute
  • ResolvedUTC

    Background queue sizes are back to normal. We will be examining the import job that caused these delays and make sure a similar situation will be prevented in the future. We're sorry about the inconvenience.

  • MonitoringUTC

    Queues of delayed background jobs are being processed now and we are monitoring the situation. Everything should return to normal and imports should be quick again once all jobs has processed within the next 30 minutes or so.

  • IdentifiedUTC

    An exceptionally large, empty import (more than 1 million rows) have cheated the "too large import" detection and put a halt to other imports. We have removed this particular import job from the system and are monitoring systems as delayed imports are being processed now.

  • InvestigatingUTC

    We are investigating slow background processing - import, export etc.