Myphoner - Unidentified heavy load – Incident details

Unidentified heavy load

ResolvedDegraded performance4 hours 12 minutes
  • ResolvedUTC

    Fix deployed and verified in production. We'll keep monitoring, but this incident is being closed.

  • MonitoringUTC

    We are deploying a fix to the memory bloat on the scheduled leads overview page. Once deployed we'll continue to monitor and test this page in production.

  • IdentifiedUTC

    We've identified a problem where memory bloat can appear under certain conditions on the scheduled leads overview page. We're now working to reduce the memory bloat and release an optimized version of that page.

  • UpdateUTC

    We are currently suspecting a memory leak somewhere in the system and we are looking further into that at the moment. We continue to monitor systems close.

  • InvestigatingUTC

    We are investigating an unusual pattern in the usage of myphoner that cause long response times and sometimes timeouts for the end users.